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PPC
> Computing
Guides > Windows
DirectX Diagnostic Tool.
Don Bradbury looks at another of Windows
98’s trouble-shooting routines
DirectX is essentially that software component that
enhances the multimedia capability of a Windows computer. And
DirectX Diagnostics Tool is the powerful array of trouble-shooting
routines directed at it. It’s intended that you use it if you
encounter problems with your system, but there’s nothing stopping
you giving the routines the once-through now, just to get
acquainted.
Once again accessed via Start / Programs /
Accessories / System Tools / System Information / Tools, the DirectX
Diagnostic Tool offers eight categories of help and diagnosis. On
the first tab you get general help, plus a run-down of your basic
hardware configuration, including the version of DirectX you have
installed.
This indicates that the tool is intended for
trouble-shooting DirectX components and drivers. It lets you test
them and, if necessary, change your system configuration to work
optimally. Although you can jump to any of the categories,
especially if you know the problem area, I think it’s best to try
all sections in order; none of them take long to process.
Help
Microsoft have divided help into two sections, on
the first tab and the last of this menu. This latter is the one to
try if you want to diagnose for a particular symptom. Click on the
tab, them Troubleshoot. Select the most appropriate symptom in the
list, say “I don’t hear sounds anymore”, scroll to the bottom
of the list, and then click on Next.
Follow the prompts for diagnosis of the trouble,
respond to the “did that work” question - or skip to try
something else - and then try your apparently defective system again
to see if a cure was effected.
Note that one of the Options here (see its tab) is
to call up your Browser’s Internet Options dialogue. If the
problem seems to lie there, you can make immediate changes while in
the DirectX Diags Tool, without summoning your Browser.
DirectX lists
The second tab lists all of your DirectX files, and
the third tab shows the DirectX drivers. The notes section below
that itemises any problems found with these.
The Display, Sound, Music, and if appropriate, Input
tabs, all itemise hardware in your system configuration. And again,
the notes sections on each will point to any deficiencies the
diagnostics tool thinks are relevant.
In
appropriate sections you can run tests. For example, under
‘Display’, DirectDraw and Direct3D sections both have test
functions you can run. While there, check that the reported hardware
is correct. Whether it is or not, you might like to copy the
important bits for inclusion in any reports you make for diagnosis,
say in Aunty David’s trouble-shooting section of Practical PC, or
for a technician while making a report call.
Sound of music
The sound section runs you through tests from 8-bit
mono 22KHz, to 3D stereo 16-bit 44KHz. At each, you have the option
to say whether they were reproduced correctly.
Music, similarly, lets you play tracks on the Test
DirectMusic button, and in each case the notes section reports
appropriately.
You
can also test the music functions under Synthesizer, MIDI Mapper,
Wavetable, FM Synthesizer, or MPU-401 devices. Under Help, you are
taken to the Windows help section. Here, you can select relevant
sections for investigation.
Finally, the Save All Information section could be
used to make a permanent record of your tests and when they were
carried out.
In conclusion
These DirectX test routines are powerful and
useful. Why not run through the tests now; it’ll take you maybe
fifteen minutes, and when you’ve finished you’ll be better
prepared if your system ever hits the rocks.
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