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Repairing Windows XP – Part 1
Microsoft’s latest and greatest may well be
the most stable, but it isn’t infallible. In the first of a new
series, Dave Cook explains the options available to you when things
go pear shaped.
Windows
XP is easily Microsoft’s most stable operating system to date. Yet
that will be small comfort if you need to write a 10,000 word essay
before morning - and all you can see is a blank screen.
The good news is that Windows XP includes a number
of recovery features. Most are fairly easy to administer, though
finding which option is best for any given task largely depends on
the type of problem or failure encountered.
Most repair options covered in this series apply to
both Windows XP Home Edition and Windows XP Professional. We’ll warn
you beforehand if the fix applies to one edition only. Note also
that in cases where the computer holds more than one user account,
most repair options require you to be logged on with administrative
privileges.
Driver Misery
We’ll kick off with that perennial chestnut, device
driver misery. Suppose, for instance, that your modem has stopped
talking to AOL ever since you updated its driver. To make matters
worse, you have just discovered that there is no recent backup to
fall back on.
But wait a minute, what about the Device Driver
Rollback option? Available from the Device Manager, Device Driver
Rollback is a quick and painless way to re-install your last driver.
To do so, click Start, Control Panel, and click System. Select the
Hardware tab, and click Device Manager.
Alternatively, if you’re using Classic view, click
Start, Programs, Administrative Tools, and Computer Management. Then
go to the left pane and click Device Manager.
From the Device Manager window, right-click the
device for which you want to reinstall the previous driver version.
Click Properties, and then click the Driver tab. To revert back to
your old device driver, click Roll Back Driver, and follow the
onscreen instructions.
Time Machine
But what if driver rollback doesn’t work? Easy – use
System Restore instead. This feature restores system and application
settings back to those that were in effect at a certain point in
time specified by you.
System Restore can be a real life saver. It’s loaded
by default when installing Windows XP and is normally turned on and
configured to start creating restore points for each logical drive
automatically - every 24 hours, in fact. To set or adjust restore
point settings, click Start, All Programs, Accessories, System
Tools, and click System Restore.
You
can use System Restore when you suspect important system or
application settings have been changed. If applications have been
installed, updated, or removed, for instance. Or when files other
than data files have been added or deleted.
If you suspect a program or Windows component is
causing problems, the simplest method of recovery is to use the Add
Or Remove Programs option instead. The applet for this feature can
be found in the Control Panel. Simply open it, select the guilty
application or component, and then click the Remove button to get
rid of it.
Can’t Load, Won’t Load
The recovery options we’ve covered thus far assume
you can load Windows XP to fix the problem. But what happens if
Windows XP won’t even start?
Thankfully, Microsoft has provided us with numerous
recovery options. Next time we’ll check out one of the quickest and
easiest fixes to initiate, the aptly named Last Known Good
Configuration.
Repairing XP - Part 2
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