HelpMail - simple, robust email for helplines

• Designed for advice, counselling and emotional support email A serious support medium? Yes!
• Very easy to use - even for less experienced computer users
• Ensures that messages and replies are not missed
• Ensures first come - first served
• Keeps a Caller History and shows it to volunteers when contact is made again
• Option to purge old mail automatically
• Robust and reliable
• Highly resistant to virus attack
• Already proven in over 100 locations
• Popular with volunteers

Why simple operation is even more important than you think

Single Workstation Edition - FREE

Easy upgrade path from Microsoft Outlook/Express

Uses standard SMTP/POP3 servers from your Internet Provider

System requirements  

Download FREE Single Workstation Edition Version: 3.0.0.173 for Windows 95 upwards

Server Edition

Additional features:

• Hides real email addresses from volunteers - better anonymity
• A message may only be rejected as junk if two volunteers acting independently so identify it.
• Can have hundreds of geographically dispersed workstations accessing a managed queue of messages
• Central control, search and management functions
• Same volunteer interface as Single Workstation Edition - No upgrade training needed
• Custom queuing rules available
• Tailor made solutions available.
• Pricing for HelpMail Server Edition depends on facilities.

Training