Contact:          Peter Black on 07774 256123 or 029 20 898744

Release:         27 February 2003

 

Government intransigence is threatening the future of Post Offices says Assembly Member

 

The Welsh Liberal Democrat Spokesperson for Communities, Peter Black, has accused the UK Government of putting more local Post Offices under threat by pressurising customers to open bank accounts and putting obstacles in the way of those seeking to open a card account, which will enable them to continue to draw pensions and benefits locally.

 

Mr. Black has written to the Department of Work and Pensions after being told by sub-postmasters that the application form for the Post Office card account does not include the possibility of opening the account at their local Post Office. Many people have reported intimidation tactics whilst using the help-line number in an effort to persuade them to open a bank account instead.  Post Offices have been told that they cannot advertise the card accounts yet and that they should not hand out forms to apply for them.

 

The card account is a way of allowing customers to draw cash directly from their local post office without forcing them to their nearest bank.  If taken up by enough people it will reduce the loss of business at Post Offices and ensure that money drawn there will be spent in local shops.  One of the consequences of paying benefits directly into bank accounts could be less passing trade at corner shops situated near to Post Offices. 

 

“I am genuinely concerned that these tactics from the UK Government are designed to prevent customers having a free choice”, said Mr. Black.  “People are being led to believe that the only way to keep on receiving pensions and benefits is to open an account with a bank or a building society”.

 

“The Labour Government is effectively diverting 75% of the pension and benefit business away from Post Offices. In doing so they are passing a death sentence on smaller Post Offices and undermining the local economy.  At a time when business is being driven outside towns into malls and business parks, we need to consider the huge implications the closures of more Post Offices will have on our local communities.”

 

ENDS